You should buy a chemex or french press. Much better results than cowboy coffee.
Coffee
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I have a French Press, but I like cowboy coffee.
There are steep and release brewers like the Hario Switch and Clever Dripper. If you want to branch out.
Once you run out of this ultra-charred-roast, consider trying some light-roast next time. IMO dark roast requires milk to cover the bitter notes, whereas light-roast is perfectly fine without any milk.
What ended up being the problem? :)
Quantity, and heat. Plus not using water to extract. Milk doesn't cut it in this case.
Glad you solved it! Enjoy
Thanks for sharing your brewing method. I had never considered this, and based on the last post, a lot of people don't either. I'm glad you got it tasting the way you like!