Business

544 readers

6 users here now

A place to share business news and insights.

Rules

Follow lemmy.world rules
Only post content related to business
Do not use this community to promote your business

founded 2 years ago

MODERATORS

odrel

jordanlund

US fines American Airlines $50 million over mishandling of disabled passengers and wheelchairs (apnews.com)

submitted 3 months ago by jordanlund to c/business

1 comments fedilink hide all child comments

From 2019 through 2023, American mishandled more than 10,760 wheelchairs and mobility scooters, according to Transportation Department figures. Only Southwest Airlines, at more than 11,100, had more incidents. Spirit Airlines had the highest percentage of errors in several of the years, according to the department.

top 1 comments

sorted by: hot top controversial new old

[–] [email protected] 3 points 3 months ago

American Airlines is terrible. Worse than even the pretty bad standard that is US airlines.

I have a video on my phone of "how my trip is going" that starts at the AA customer service counter and then proceeds through, no lie, 1 minute and 59 seconds of me walking down the line away from it, to find the end, through all its twists and turns through the airport. That was the day that I stopped taking American Airlines. Do you know how long you have to wait before getting to the front of a line like that?