Retail Hell

93 readers

6 users here now

About

A community for retail workers to come together to vent about bad experiences, share wholesome stories, and post retail-related memes.

Rules

(1) Stay Relevant

All posts must be about the retail space / working in retail

(2) No Low Effort Posts

All posts must be "high effort". Please divide your paragraphs & use proper grammar, punctuation, etc.

(3) Respect Retail Workers

Content that demeans, insults, or harasses retail workers is not allowed.

founded 1 year ago

MODERATORS

maroudava

Failure to follow basic instructions... (self.retailhell)

submitted 1 year ago* (last edited 1 year ago) by maroudava to c/retailhell

5 comments fedilink hide all child comments

The card terminals that my workplace uses requires that the customer presses 'confirm' to make sure that their total is correct prior to charging their card. Pretty simple, right? The card terminal clearly indicates that the customer needs to confirm. Unfortunately, this isn't how it plays out in practice.

In practice, it goes something like this:

*terminal says to confirm the total is $10.53*

Customer: It says I need to confirm the total

Me: Uh huh.

Customer: So what do I press?

Me: Umm, is there a problem with your total?

Customer: No

Me: Then push confirm 🤡

Why can't people follow simple directions? It's written in plain English on the screen.

top 5 comments

sorted by: hot top controversial new old

[–] allyougottadois 5 points 1 year ago (1 children)

The general public are slobbering mutants, can't expect that much from them lol

[–] maroudava 4 points 1 year ago

Pretty much. It's truly infuriating how incapable so many people are.

[–] [email protected] 1 points 1 year ago (1 children)

What does the actual screen look like?

[–] maroudava 1 points 1 year ago (1 children)

It's your typical card reader screen, with a contactless payment option.

[–] [email protected] 1 points 1 year ago

Hmmm, I've used them then.

I can say that while we aren't confused by the intent, there are some that would be because confirm's word usage can be where you confirm with another source, rather than you needing to confirm your agreement.

Like, if I'm confirming an entry in my checkbook ledger, I don't use the ledger, I use the receipt or the check itself. Some people would default to that usage rather than as "click to agree".