this post was submitted on 08 Mar 2024
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submitted 3 months ago* (last edited 3 months ago) by ruud to c/lemmyworld
 

Currently we have an images issue. Our Wasabi (S3) account was disabled because of some illegal content that was found, we're working with them to get the account re-enabled and the content removed.

[Update 20240308 14:47 UTC] The issue has been fixed.

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[โ€“] ruud 19 points 3 months ago (1 children)

This is f**kin annoying me. Because we don't pay for premium support, it takes them hours to respond to an e-mail. So they ask me to specify a time when they can enable the account, so I can immediately remove the content. So I specify 12:00 UTC, but they don't respond so I need to propose a new time hoping they will respond before that...

Grrr

[โ€“] slazer2au 19 points 3 months ago

At least it is not MS support.

1100h create case and specifically say contact by email and we close at 1700

2300h we tried to call your office but it says it was closed, can you call us back in the next 4 hours otherwise I will close this case.

[โ€“] Fake4000 7 points 3 months ago* (last edited 3 months ago) (1 children)

Would it be related to the CSAM attack we had earlier?

[โ€“] ruud 6 points 3 months ago (1 children)

No, this time it's in the Mastodon bucket

[โ€“] [email protected] 4 points 3 months ago* (last edited 3 months ago)

You can have fedi-safety scanning you mastodon buckets as Well, just saying ๐Ÿ˜‰