this post was submitted on 07 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our July 2023 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

founded 2 years ago
MODERATORS
 

hey folks. here's a new FAQ on the community, since the currently pinned thread is a bit haphazard and crammed now, and we've had more time to go over stuff.

What is Beehaw?

in summary, we're a community that wants to cultivate a sense of real belonging to something, to foster meaningful conversations, and to ensure everyone feels valued and respected in a way that isn't the case with other social media out there. we've thought and written a lot about this. if you'd like more than that summary, we strongly encourage you to read the following essays, which explain how this community is run, what we prioritize in running it, and why we've designed it this way generally:

you can also read more on our Docs website

This sounds very cool! How do I join?

you can register here.

you don't need to write a whole essay, however: please answer the question fully, and try to engage with at least some of the content above/on the sidebar before you register.

this is not personal, but we've grown a lot and are primarily interested in users who really care for the philosophy of our community. if you don't answer the question fully, you will likely get denied or caught in registration limbo when we have a backlog of users.

How long should I expect to wait to be approved?

now that we have email working: anywhere from a few minutes to 48 hours. you should get notified if you've used an email to sign up either way. make sure to check your spam folder to be safe this may be an issue for some users. if you did not use an email to sign up, try logging in after about 24 hours, and then again after 48 hours.

if we receive an influx of users you may get caught in registration limbo by failing to answer the questions, and it may take longer to get back to you than the 48 hours listed here.

if you have issues with anything, please report them in the following thread!

I'm in! How can I keep Beehaw running, or otherwise contribute?

our instance is 100% user-funded. you can one-time donate or become a monthly donor here. you can donate anonymously both ways. as far as we're aware cryptocurrency is accepted by OpenCollective, it's just more laborious and you'll probably have to contact them to clear it.

if you have volunteer labor or advice you're willing to give us on how to keep the site running smoothly, we also generally appreciate that. our Matrix and Discord communities are the best way to offer that stuff to us.

How do I help keep the community running smoothly?

be considerate! think about the things you say and how you want to say them; be kind and charitable; don't assume the worst of people; but above all: Be(e) nice!

it might seem trite, but genuinely we've found there is no better distillation of what we want to accomplish here than that ethos. if something makes you feel like that ethos is being violated, err on the side of caution and report it (on desktop it's the flag button in the three dot menu on any post). it can't hurt. so far though we've found most people kind of know what we mean, and we're hopeful you'll be able to pick up on that too.

as for non-moderation ways you can keep things running: contribute to discussions! share stuff you find interesting! contribute your expertise and help out folks when they ask for it! it's okay—and very understandable—to lurk based on the toxicity commonplace on other social media, but we really do try to make this space as welcoming as possible to everyone here and we hope you'll find it a safer place to come out of your online shell.

What else should I know?

we always take feedback. while we can't promise any changes, you can provide thoughts and comments on just about anything on the site in Beehaw Support, or on Discord or Matrix (where we maintain real-time chat). we try to get a sense of what the community wants and needs all the time, so we'll frequently be asking for input from you to help inform our decisions.

downvotes are disabled on this instance and will probably always be. we find them unproductive. communities cannot be made by users on here. we do take feedback on what gets made and when to make communities, as a part of the above point. you can always find a running list of communities we have at this link, or under the Communities button on desktop.

we are all volunteers, and this is not a job for us. we would like to not have it be one, so we can just be members of the community with all of you. please help keep it that way!

in the very, very long term, we aspire to become a co-op or similar, as a part of fulfilling our ethos.

as with the last thread, feel free to sound off on other questions you have. i, other mods, and community members will try to get to them as able.

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[–] [email protected] 26 points 1 year ago

Thank you for writing this up, and all work you've been putting in!

[–] [email protected] 25 points 1 year ago (1 children)

I really like the policy of no downvotes. Honestly, even on Reddit I think downvoting had long ceased to serve any useful purpose, and turned into a harmful tool. Anything that truly is bad content can just be reported instead.

[–] [email protected] 12 points 1 year ago

I’m coming around to like the policy, too. I was skeptical for a while before joining, but I think I figured out why I had that skepticism.

I think I’m used to larger communities/platforms not having a reliable moderation, and I’ve seen dislikes and downvotes as a directly user controlled means for a place to self-police its content. That’s not to say I’d think moderation would act in bad faith; I’ve had occasional points when I found myself in a moderator role, and I’ve always had the impression that we were trying our best. It’s more that I’d think larger platforms like YouTube and busy communities lend its moderation force to being spread too thin and having to make judgements quickly and with less nuance. Downvotes definitely can, and have, been used in bad faith by users, but I think I felt like their intended use case made their issues a necessary evil.

I think Beehaw is actively striving to be different in that way. I don’t think that means I should say this place is invulnerable to something like Mod Decay or Apathy—I’d think something as potentially impactful like this warrants a degree of vigilance. But the vibe I get so far is encouraging. I think that if Beehaw’s moderation stays the course, I’ll continue to see the downvotes absence not just as a non-issue here, but a benefit to how we do things.

[–] [email protected] 24 points 1 year ago (8 children)

Where my reddit escapees at

[–] [email protected] 10 points 1 year ago

yo yo! i've been waiting for a FOSS reddit since forever. i'm hoping this gets traction!

[–] [email protected] 7 points 1 year ago

Everywhere. For better and worse. Whichever federated instance holds up during the subreddit blackout wins?

[–] [email protected] 7 points 1 year ago

I'm here, hopped over a few days ago! It's a good time, though I do still switch between here and reddit (there's a few niche subreddits I can't quite let go of haha)

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[–] [email protected] 24 points 1 year ago (3 children)

I'm so glad to have found a reddit alternative that I actually want to use. I just joined yesterday, but I'm really liking it so far. And I love the general air of friendliness y'all seem to have cultivated here!

[–] [email protected] 9 points 1 year ago

really liking it here too - and love the no downvotes button, that's so kick ass.

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[–] [email protected] 21 points 1 year ago (1 children)

Major long term lurker from Reddit here, like 10+ years lurking. Lemmy / Beehaw actually gets me to post however and I love it! Not sure where the motivation has come from. A desire for a proper community perhaps? I've watched Reddit go through highs and lows over the years but weirdly I feel like I belong here. Hello and welcome to all other Lemmy / Beehaw users! :D

[–] [email protected] 10 points 1 year ago* (last edited 1 year ago)

I think a lots of us are feeling almost the same :) I hope we can sustain this feeling on time and create more close and human interactions on the internet.

[–] [email protected] 19 points 1 year ago

Brand new user here. Big thanks to those that stood up this community. I was approved within minutes! I was shocked. I am excited to be a small part of this friendly project.

[–] [email protected] 16 points 1 year ago (8 children)

"You don't need to write a whole essay" Yea, sorry for that. I got carried away.

[–] [email protected] 7 points 1 year ago

Wait we wasn't supposed to give a day to day run through since the day we were born? Shit..

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[–] [email protected] 13 points 1 year ago

Can I swear, fuck piss poo shit

[–] [email protected] 13 points 1 year ago

Really fast registration approval, it's nice to see an admin who cares for their community. Still kinda lost with Lemmy but so far so good and I look forward to interacting with everyone.

[–] [email protected] 13 points 1 year ago (7 children)

Sweet, I'm finally in!

Been trying to sign up for the last few days without luck. Then I saw the thread about the big regarding declined users and thought that was it. Turns out it was another bug! Found it on github, apparently if you try to sign up with a username that's too long it just won't let you but it won't give you an error message either. You just get the spinning icon on the button.

So. Here I am with a shorter username!

Turns out I couldn't set my desired display name either (NorthernLightMountain) since it seems to be configured to the same length limit.

But at least i snagged a short and simple user name instead!

Like so many others I found my way here after reddit started acting like Facebook and I really wanted to join this instance in particular. A corner of the net actively trying to keep the toxicity at bay? Sign me up!

Going to take a little bit if getting used to the whole federated bit but it looks promising.

Anyways, hi fellow bees!

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[–] [email protected] 12 points 1 year ago (1 children)

Thank you to all of you who put the work in to make Beehaw what it is ❤️

The co-op / democratic governance idea sounds fascinating. I'm Finnish and we're big on co-ops (or were, at any rate), and I'd definitely love to see that particular ethos spread to site governance.

Oh and random hosting tech question, do you have an autoscaling setup at the moment?

[–] [email protected] 7 points 1 year ago* (last edited 1 year ago)

It is not autoscaling. We had to scramble a lot in the first 48 hours after API changes were finalized to ensure we had hardware to support all the users and fine tune some settings for lemmy. Luckily we have some wonderfully tech literate people with time on their hands who've chipped in to help.

[–] [email protected] 12 points 1 year ago (2 children)

I honestly didn't notice that downvotes were disabled on this. I love yall. Reddit gave me so much anxiety with downvotes, ugh.

[–] [email protected] 8 points 1 year ago

Yeah I like not having downvotes! I’ve been downvoted before on some art, they could at least tell me what they didn’t like lol. Takes off a lot of pressure and chance.

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[–] [email protected] 10 points 1 year ago (1 children)

I’m very grateful to be here. I love building community online. It’s a shame so many spaces become toxic places. This feels like friends hanging out in a “third place” - not home, not work, but communal. :)

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[–] [email protected] 10 points 1 year ago (1 children)

I just wanted to say thanks for approving me. This thread and the linked site philosophy posts made signing up here a no-brainer for me. I'm really excited to be a part of the growth of Beehaw!

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[–] [email protected] 9 points 1 year ago

Thanks for this! I'm new here and was approved pretty quickly. Looking forward to engaging with the different communities out there!

[–] [email protected] 8 points 1 year ago

Thank you for accepting me so quickly! I’m a Reddit escapee so I’m excited to get started here.

[–] [email protected] 8 points 1 year ago

Cheers for accepting my account. Looking forward to learning more about how it all works.

[–] [email protected] 7 points 1 year ago

Glad to be here! I'll lurk a bit more before commenting too much. Here's to hoping the best instances get funding to get more server capacity~

[–] [email protected] 7 points 1 year ago

Excited to be part of the community here! ((: Really appreciate how deliberate and intentional beehaw is about how it does things and I'm enjoying exploring Lemmy a lot more than my dabbling with Mastodon in the past (which gave me some reference for the fediverse but never really stuck with me since twitter style microblogging was just never my style).

[–] [email protected] 7 points 1 year ago* (last edited 1 year ago) (1 children)

Not sure I agree with the downvoting. Its essential to identify false claims and information and holds posters accountable.

[–] [email protected] 10 points 1 year ago (3 children)

That's a good aspirational summary of how downvoting should be used, but in practice it's used as "I don't like this," not "this is against the core of what the site stands for," or "this is factually incorrect."

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[–] [email protected] 7 points 1 year ago

Thank you for accepting me! Excited to be here.

[–] [email protected] 7 points 1 year ago (1 children)

I’m curious how Beehaw and other instances are protected against spam and other types of automated abuse. When someone eventually tries to flood the community with “how I made $100,000 in one week working from home: spammy-link-yall.com,” is it handled manually or are there protections in place?

[–] [email protected] 14 points 1 year ago (1 children)

When someone eventually tries to flood the community with “how I made $100,000 in one week working from home: spammy-link-yall.com,” is it handled manually or are there protections in place?

as of now: manually. in the future i'm sure it can be automated but since we need to approve people's accounts before they can post that alone has basically rendered spam and self-promotion stuff like that a non-issue. genuinely can't remember when we last had to deal with it, even from a federated instance.

[–] [email protected] 9 points 1 year ago

That's honestly refreshing to hear. I'm eager for something that feels like interacting on the early days of reddit as a 15-year veteran, so thanks for that.

[–] [email protected] 7 points 1 year ago

Newly registered, thank you for the kind introduction. I will probably lurk for a bit until I find my feet. However already has a very nice feel.

[–] [email protected] 6 points 1 year ago* (last edited 1 year ago)

Happy to have been accepted in here! Hope we can all build something cool up in here! Curious to see how itll morph over time

[–] [email protected] 6 points 1 year ago (1 children)

our instance is 100% user-funded. you can one-time donate or become a monthly donor here.

Can the details of costs vs donations be published? It would be good to be able to see what everything costs to run, what the donations are, where is it being spent etc

[–] [email protected] 11 points 1 year ago (3 children)

There's a financials post here: https://beehaw.org/post/416496

And near the bottom of this page you can see the donations made, the money actually spent, and their current balance: https://opencollective.com/beehaw

[–] [email protected] 8 points 1 year ago (1 children)

Worth noting that our costs have risen quite a bit since that last post as the exodus is putting a lot of strain. We're currently on a 96$ tier now.

CC: @[email protected]

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[–] [email protected] 6 points 1 year ago

hello and thank you for accepting me :) A refugee from reddit

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