77
Google Cloud accidentally deletes cutomer’s online account due to ‘unprecedented misconfiguration’
(www.theguardian.com)
this post was submitted on 11 May 2024
77 points (98.7% liked)
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This is the kind of apology that more company should be releasing. The kind that admit fault entirely, and beg you not to leave. And since this was an unprecedented event, it’s the first time Google has ever apologized in this manner
They only apologized because the customer they risk losing controls billions of dollars in assets