this post was submitted on 04 May 2024
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STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2 (twitter.com)
submitted 6 months ago by [email protected] to c/[email protected]
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[–] adam_y 42 points 6 months ago (2 children)

I got a refund four hours in when I explained that I had spent two of those in a queue waiting to play.

I know they've fixed that now, but the two hours arbitrary limit is a bit... Limiting.

[–] scutiger 47 points 6 months ago

The two hour limit is for automated refunds. Under two hours, you'll get your money back with no questions asked. Above that, it's on a case-by-case basis.

[–] [email protected] 4 points 6 months ago

I have 3 hours of playtime on ARK, which was 3 hours of going through settings, loading screens and crashes, and they have refused a refund.