this post was submitted on 28 Apr 2024
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Generative AI could soon decimate the call center industry, says CEO (www.techspot.com)
submitted 9 months ago by MichaelTen to c/technology
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[โ€“] [email protected] 3 points 9 months ago (1 children)

Unless you are an absolute monopoly, there is a point you can cross where your customers just leave.

[โ€“] [email protected] 1 points 9 months ago* (last edited 9 months ago)

No worries then, Absolute monopolies only exist in text books.