this post was submitted on 08 Apr 2024
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Yeah, the stress is key. I'm reminded of how Cory Doctorow recently wrote about how a scammer got him because of lucky (for the scammer) timing because Doctorow was travelling and in a rush, or something similar.
I'm also reminded of how irl predators utilise a similar pressure to the scammers - they leverage our instinct to be polite and avoid violating social norms, in order to keep pushing boundaries. Often the key to avoiding risky situations is to recognise and validate an uncomfy feeling as soon as possible, and get yourself out of that situation rather than talking yourself out of your discomfort.
Also, any legit interaction would cause such a tiny blip from anything you do to protect yourself.
"Hello, im phoning from the IRS. We are going to issue an arrest warrant if you dont pay your outstanding bill"
"Oh my god. Can i have a reference number? I want to phone the IRS back to make sure this is legitimate"
"Sure, its {whatever}".
Find the IRS number via a legitimate website (probably irs (.) gov?) and phone them. The operator isnt going to care. A scammer will apply more pressure
Thats what a normal interaction with a safety check will go like.
And thats absolutely fine.
I guess its worth extending that to screen sharing.
"Oh, i have to sign in. Let me just stop screen sharing".
It fucking sucks that there are people that leverage, exploit and scam.
Its bullshit this has happened, and im glad that this story is being told.
It raises awareness, hopefully other people can learn from this. And i hope they get their account back (im surprised that suppory channels didnt give access back, or at least restrict the account)