this post was submitted on 07 Apr 2024
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My Samsung Galaxy S23 Ultra had an update the other day and now I can only see titles and descriptions on my feed. No pictures, no thumbnails, and even when I click on where the picture should be, I can't seem to load anything before it times out.

Device information

Sync version: v24.03.26-14:56    
Sync flavor: googlePlay    

Ultra user: true    
View type: Slides    

Device: dm3q    
Model: samsung SM-S918U1    
Android: 14
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[โ€“] dr_jekell 2 points 8 months ago (1 children)

Try closing Sync, then going to your phone settings > Apps > Sync > Storage and cache > Clear cache.

Then try Sync again.

[โ€“] Whippygoatcream 3 points 8 months ago

Unfortunately, this did not work.