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If your grandparents can administrate their own Windows PC, they'll be able to use Linux just fine. If they only use the browser and you set it all up for them, that'll work in Linux just as well.
Why would they only use a browser? They talk with friends over video chat, watch movies/TV shows and play games and do other casual stuff.
I haven't seen any distro that manages the basic tasks without any issues that require technical troubleshooting. Really basic stuff, like turning on your computer and having no audio even though nothing changed or your internet not working. That is mere incontinence for you or me, but to non-technical people it's a dealbreaker.
And that sort of thing never happens with Windows?
Interestingly no. All the data Microsoft collects about OS usage, they seem to use to polish all these issues.
And I'm not saying people shouldn't try Linux, there are millions of reasons it makes sense, but usability is the only metric that matters for normal users. They are happy to sell their information for convenience and "it just works" attitude. Apple whole existence is based on that mentality. And that is the weakest area of Linux. Partly due to the nature of open source, where people tend to fork and tailor the experience to themselves, and partly due to no usage statistics to base usability around.
Your right about apples philosophy which apple does reasonably well. But microsoft windows? Never my experience.
Just today at work (where windows is mandatory) got a teams call and had no sound. Turns out after connecting a Bluetooth device and then removing it the internal sound-device got disabled and had to be re enabled in a the updated settings menu, which sure didn’t pose much challenge for me, but my grandparents?
Linux in contrast feels so much more stable. when i tell the system to behave a certain way it will continue to do so till i tell it not to, no funny business.
Edge reinstalling itself after being removed and pinning itself to the taskbar.. thats literal virus behavior.
Great points, I'm a Linux user and used to use windows myself, what you've said about Apple being existential, revolves around this mentality, has hit me. I'd like this to change for Linux. It could provide real freedom to people when using their machines while not being monitored by big tech companies.
I've had zero problems with Ubuntu, but I'm going to get down voted for running Ubuntu. It really did fire right up and run though. So far it's been a fine first distro.
I Ubuntu'd my step-father's laptop after reinstalling Windows 3 times because he couldn't be bothered to use antivirus software.