this post was submitted on 31 Mar 2024
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When I opt out, do they delete or lock my account?
No, not according to the current wording of the ToS. It only removes you from the arbitration requirement, but still retains all other sections of the ToS and allows you to keep your account.
If they do choose to terminate you, it will make for a very interesting PR news cycle for them.
Sounds like good motivation for me to check out Matrix if they do.