this post was submitted on 27 Mar 2024
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    1292
    Asking a Linux user to recommend a printer (tesseract.dubvee.org)
    submitted 7 months ago by [email protected] to c/linuxmemes
    268 comments fedilink hide all child comments
     

    BTW, I've had my Brother laser MFP for 11 years and still on the original toner.

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    [–] [email protected] 269 points 7 months ago (5 children)

    If any representative from Brother is reading this, hear me.

    DON'T ENSHITTIFY! You see this? You can own the market if you just LEAVE IT ALONE.

    [–] prashanthvsdvn 162 points 7 months ago

    Exactly. You can join the club of “Do Nothing and Win” club along with Gabe Newell

    [–] [email protected] 53 points 7 months ago (1 children)

    They have started chipping their toners, or so I've read. They're still the least shitty printer manufacturer, AFAIK, though.

    [–] [email protected] 19 points 7 months ago (2 children)

    Let's hope it's just for quality of life and not to bully their customers...

    [–] [email protected] 7 points 7 months ago (1 children)

    Unfortunately, I don't think it is. I used to use knock-off toner, but after a firmware update, the printer would no longer recognize those cartridges. Luckily, I had bought them on Amazon, so I just explained the problem to customer service and got a full refund. I still love the printer though.

    [–] [email protected] 2 points 7 months ago

    I’m sure even internally their message is that they want to ensure the best customer experience while also protecting their revenue.

    Now if ensuring the best customer experience HURT revenue, things get interesting. And by interesting I mean enshittified.

    [–] CosmicCleric 31 points 7 months ago* (last edited 7 months ago)

    DON’T ENSHITTIFY!

    They kind of already did, at least they did in the past.

    They fought pretty hard to make you only use their toners, and they would warn you to change your toner cartridges way earlier than it was necessary to do so, disabling the printer if you didn't. I remember having to put tape over the optical device in the printer that looks at the toner cartridge, just so I can keep using my toner cartridge.

    Don't get me wrong, I love my brother mfc7840w printer, but it's so weird to hear so much praise for Brother, it's like there is group amnesia about how they used to be on some of this stuff themselves.

    [–] plantedworld 18 points 7 months ago

    They already started. I think it's too late

    [–] [email protected] 9 points 7 months ago

    Too late