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The "just google it" mantra has probably held back quite a lot of interesting conversations and debate
(self.showerthoughts)
A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. The most popular seem to be lighthearted, clever little truths, hidden in daily life.
Here are some examples to inspire your own showerthoughts: 1
If you made it this far, showerthoughts is accepting new mods. This community is generally tame so its not a lot of work, but having a few more mods would help reports get addressed a little sooner.
Whats it like to be a mod? Reports just show up as messages in your Lemmy inbox, and if a different mod has already addressed the report the message goes away and you never worry about it.
That second scenario you've described is why I loathe this "just fucking google it" mantra.
Searching for stuff needs some amount of information to begin with. You need to know what search terms to use, which means you have to know something about the problem you're trying to solve. And a lot of times, that is precisely the problem: not knowing what even to include in the search query. With a human on the other side of the tube, it's something that could easily be remedied with a few follow-up questions, but a search engine can't do that--nor do you want for it to do that.
EDIT: Clarified things.
Changed "And a lot of times, that is precisely the problem: not knowing how to formulate the search query" to "And a lot of times, that is precisely the problem: not knowing what even to include in the search query."