this post was submitted on 05 Jul 2023
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The CEO claimed it's because the USB C port can withstand more than the 3.5mm so it's more sustainable to use that. I honestly don't buy that argument because now you're putting all of that load from 2 ports into 1. Also, if they were truly Fairphone, I should be able to buy a replacement headphone jack if it does break.
I think he eventually admitted it was a mistake, but it turned from a definite purchase to a zero for me.
I though the official response was that they couldn't fit one without making the phone larger than it already is and that it was a hard decision.
For me, this doesn't ring true. My USB 3 port got to the point where it couldn't hold a cable (not lint or dirt, the tiny little bit that holds the cable firmly got worn down). I have rarely had a headphone jack break. Maybe twice in my life, on old battered walkmans or mp3 players that suffered years of use.
They offer a 5 year warranty and I can imagine that the lifetime of the jack would be below that