this post was submitted on 14 Mar 2024
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In 2018 a group of Valve staff tried to figure out just how efficient they were being—and found they were making more money per head than Apple, Facebook, and nearly every tech giant out there (www.pcgamer.com)
submitted 8 months ago by [email protected] to c/[email protected]
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[–] [email protected] 15 points 8 months ago

And yet Valve's competitors can't even make a halfway decent store. They can cry about monopolies and whatnot, but at the end of the day, they just don't have a compelling product.

I'm not expecting GOG or EGS to provide all those extra services, but they need to at least be a decent store, and that means better customer service and decent discoverability, yet they fail at actually being a store.