this post was submitted on 11 Mar 2024
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[–] [email protected] 1 points 8 months ago (1 children)

Because life is unpredictable. They can't know in advance if they're going to have delays, so sometimes you just have to deal with it. This goes for any appointment based service.

[–] NegativeLookBehind 3 points 8 months ago (1 children)

But should the same courtesy and understanding be extended to the customer?

[–] [email protected] 0 points 8 months ago

Yes, which is part of why they end up running late.