this post was submitted on 03 Jul 2023
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In those logs it states 'available' as if the update if found but not triggered. Did you send a manual trigger message like described here in the docs? Neither is "Device didn't respond to OTA request" in the log, further suggesting that. Sadly the file is cut off in your screenshot though so it's hard to tell. Could you upload and share the complete log?
Here are my Z2M logs
So apparently my suggestion was wrong and the update request is sent, it is just not received properly. You said you also tried pressing the ikea button meanwhile to prevent it from going to sleep mode, so I'm kinda clueless here too. Maybe it helps to re-pair the switches? or just waiting for the update to be loaded by the switches themselves, which can take some days. zigbee2mqtt seems at least otherwise correctly configured to serve an ota update.
I went in to the Z2M OTA menu and it had an update(i just got the switch) and it just didn't show anything about it updating even after a while, so I pressed it again and it just said that it was already updating, so i waited a while more and still nothing pressed it again and it didn't say anything so I waited a bit and then restarted home assistant, but it was just the same, i dont know how to send a manual trigger message, and didn't see anything about it when i skimmed the link you sent, i dont know how to upload the logs