this post was submitted on 30 Jun 2023
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Generally, deliveries are OK (I think this just depends on the quality of the local workers) but there seem to be more problems further up the chain in the offices or depots. For example, I sent off the form to replace old stamps with the QR coded versions several months ago, and never heard anything back, so that's a fiver down the drain. My small act of protest will be to refuse to buy any postage from now on, and try to use alternatives if I absolutely need to send anything physical.
edit: I actually contacted RM about it: they said the stamps were sent out, and agreed to send another lot, so that worked out OK.
That's nuts. I wonder how many people sent in a form for a small amount of stamps, didn't receive anything, and just said "meh it's only a few quid"? The way it's being managed at the moment I would not be surprised at all to find out they're deliberately ignoring smaller requests in the hope that people don't chase them up.