this post was submitted on 26 Feb 2024
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A refund should be the only option.

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[–] [email protected] 15 points 1 year ago (1 children)

A lot of the customers have physical copies. The continuous access to a digital copy was also part of the same purchase.

Another physical copy isn't a reasonable substitute.

[–] [email protected] 3 points 1 year ago

I get that, I do. But having to issue physical copies is probably the most inconvenient and expensive option for the corps causing issues.