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Funimation’s solution for wiping out digital libraries could be good, if it works (www.theverge.com)

submitted 10 months ago by SVcross to c/technology

23 comments fedilink hide all child comments

A refund should be the only option.

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[–] [email protected] 74 points 10 months ago (4 children)

As we look at usage of that and the number of people that were redeeming those and using them, it was just not a feature that was available in Crunchyroll and isn’t in our roadmap.

I'll translate corporate dickhead for those in need.

"We determined that the number of people who would be impacted would be low enough to avoid real blowback, so we decided to fuck those people in the Crunchyroll with a rusty Buster Sword because really, who cares what some anime nerd thinks anyway?"

Ideally, they would be forced to honor the "forever" promise in perpetuity. Alternately, forcing them to issue physical copies of equivalent quality to every impacted customer for every title they were to have "forever" access to would be reasonable. Plus, you know, a massive 'acting like complete dicks' penalty for trying to pull this nonsense.

[–] [email protected] 15 points 10 months ago (1 children)

A lot of the customers have physical copies. The continuous access to a digital copy was also part of the same purchase.

Another physical copy isn't a reasonable substitute.

[–] [email protected] 3 points 10 months ago

I get that, I do. But having to issue physical copies is probably the most inconvenient and expensive option for the corps causing issues.

[–] SVcross 4 points 10 months ago

Perfect translation.

[–] badaboomxx 2 points 10 months ago

You temind me of the Chapelle sketch of the copy machine.

[–] [email protected] 2 points 10 months ago

As mentioned, some of the “purchases” were actually includes for a physical purchase. Meaning “buy this physical copy, get the digital copy free!” So a physical copy isn’t actually that great.

Granted, a digital copy was going to inevitably become inaccessible one way or another. No company exists forever, for instance. But “oops we bought another company and merged their tech stack” isn’t an acceptable “end of service” point imho.