this post was submitted on 23 Feb 2024
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Apple

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[–] [email protected] 54 points 9 months ago* (last edited 9 months ago) (3 children)

Any time a product has multiple failure in a point like this, in this case a narrow part of a glass structure, it is a design defect. These are all in exactly the same place, right in the middle above the nose.

It should be obvious that the location of the crack is where the glass could bend when the sides are pulled in to fit the person's face when the straps holding in on are tightened. Clearly they allow that area to flex too much for the materials used to hold up.

[–] [email protected] 27 points 9 months ago (1 children)

No, it's definitely user error. Apple clearly states in the manual, that you're not supposed to use the goggles like goggles!

[–] [email protected] 19 points 9 months ago

So the goggles, they do nothing?

[–] [email protected] 15 points 9 months ago

They're clearly looking through it wrong.

[–] Dkarma 4 points 9 months ago (1 children)

Not a design defect a mfg defect. Glass doesn't split perfectly like that if it's a design issue imo.

[–] [email protected] 9 points 9 months ago

While it is possible that manufacturing could contribute, if the quality control is done and the tolerances are withing the design specs and it fails then it is a design issue. A better design would handle a significant amount of extra stress in this part of the goggles.