Privacy

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How to constructively protest against AI voice transcription at work? (lemmy.ml)

submitted 9 months ago by [email protected] to c/[email protected]

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As a medical doctor I extensively use digital voice recorders to document my work. My secretary does the transcription. As a cost saving measure the process is soon intended to be replaced by AI-powered transcription, trained on each doctor's voice. As I understand it the model created is not being stored locally and I have no control over it what so ever.

I see many dangers as the data model is trained on biometric data and possibly could be used to recreate my voice. Of course I understand that there probably are other recordings on the Internet of me, enough to recreate my voice, but that's beside the point. Also the question is about educating them, not a legal one.

How do I present my case? I'm not willing to use a non local AI transcribing my voice. I don't want to be percieved as a paranoid nut case. Preferravly I want my bosses and collegues to understand the privacy concerns and dangers of using a "cloud sollution". Unfortunately thay are totally ignorant to the field of technology and the explanation/examples need to translate to the lay person.

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[–] Boozilla 5 points 9 months ago (1 children)

I was afraid that might be the case. Was hoping they would let you upload the files as if you had typed them yourself.

Maybe find some studies / articles on transcription bots getting medical terminology and drug names wrong. I'm sure that happens. AI is getting scary-good, but it's far from perfect, and this is potentially a low-possibility-but-dangerous-consequences kind of scenario. Unfortunately the marketers of their software probably have canned responses to these types of concerns. Management is going to hear what they want to hear.

[–] [email protected] 4 points 9 months ago (1 children)

Thaks fot he advice but I'm not against using AI-models transcribing me, just not a cloud model specifically trained on my voice without any control by me. A local model or more preferrably a general local model woulf be fine. What makes me sad is that the persons behind this are totally ignorant to the problem.

[–] Boozilla 3 points 9 months ago (1 children)

I understand, and we're basically on the same page. I'm not fully anti-AI, either. Like any tool, it can be used for good or evil. And you are right to have concerns about data stored in the cloud. The tech bros will mock you for it and then.... oh look, another data breach has it been five minutes already. :)

[–] [email protected] 1 points 9 months ago (1 children)

Yes I agree. Broadening the scope a little, I frankly just wait for a big leak of medical records. The system we use is a birds nest of different softwares, countless API:s, all sorts of database backends. Many systems syem from MS-DOS, just embedded in a bit more modern integrated environment. There are just so many flaws and I'm amazed a leak hasn't happened (or at least surfaced) yet.

[–] Boozilla 2 points 9 months ago (1 children)

Do we work for the same place? 😆

[–] [email protected] 2 points 9 months ago (1 children)

I take this as humour - I understand my situation and IT suite isn't more insecure than many others :)

[–] Boozilla 2 points 9 months ago

Yes, I was trying to be funny. The place where I work has a goulash of mismatched old and new software, too.