Not The Onion

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Air Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actions (www.theregister.com)

submitted 9 months ago by [email protected] to c/nottheonion

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[–] [email protected] 25 points 9 months ago (1 children)

Most likely to fight the precedent of them being liable for using an ai chatbot that gives faulty information.

[–] brianorca 5 points 9 months ago

A settlement would cost less, can be kept private, and doesn't set precedent. Now they have an actual court case judgement, and that does set precedent.