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Google's inconsistent Pixel experience makes its phones impossible to recommend (www.androidpolice.com)

submitted 9 months ago by [email protected] to c/[email protected]

52 comments fedilink hide all child comments

We typically like Pixel phones a lot, but we have some reservations about Google's quality control

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[–] [email protected] 9 points 9 months ago* (last edited 9 months ago)

You shouldn't discount these reports just because you haven't seen them yourself. I mean, how many people do you talk to in the real world about their Pixel phones? If it's less than hundreds, it doesn't really say much — that's well within chance since, as the article states, the problem is inconsistency. If 1% of users experience a given problem, that's actually a pretty big deal. If 10% experience it, it's pitchfork time.

Pixel phones are notorious for poor quality control, and Google is notorious for poor customer support. That's a bad combination. Lots of people have perfectly good experiences, but there are still a lot of problems that aren't just flukes.

I read the article and I think it's pretty fair. I've used a couple different Pixel models and followed their respective subreddits for years. It's always something. Green tint, or poor signal, or overheating, or a barely-functional fingerprint reader, for example. None of these things affect everyone, but they're real problems. Probably the fingerprint reader is the most widespread. At least that's improved (for me) over time.