this post was submitted on 30 Jun 2023
2223 points (97.7% liked)
Lemmy.World Announcements
29099 readers
33 users here now
This Community is intended for posts about the Lemmy.world server by the admins.
Follow us for server news π
Outages π₯
https://status.lemmy.world
For support with issues at Lemmy.world, go to the Lemmy.world Support community.
Support e-mail
Any support requests are best sent to [email protected] e-mail.
Report contact
- DM https://lemmy.world/u/lwreport
- Email [email protected] (PGP Supported)
Donations π
If you would like to make a donation to support the cost of running this platform, please do so at the following donation URLs.
If you can, please use / switch to Ko-Fi, it has the lowest fees for us
Join the team
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
PSA from Admin Team: The update completed roughly two hours ago. Since that time, the Admin team (and other site admins) have been working on the noted performance issues. We believe we have found a solution, but we still need time to test this out. You may still see brief outages and differences in performance as we are testing different configurations. We are trying to prevent rolling back.
While I know this can be frustrating - especially today - please keep in mind we have a team of volunteer techies (from around the globe!) collaborating on this issue. It is an inspiring situation. Also keep in mind that lemmy.world is quite a bit larger (and more active than any other instance). As such, we are a bit of a βtest instanceβ in regards to high volume requests. This is just part of the growing pain. We appreciate your understanding.
@[email protected] will provide a debrief once we have completed testing.
We are happy to have all of you! Do what is needed to make this place the best. Even reddit sucked in the early days.
502 it went through, 504 try once more
Thanks for the kind words! Yeah, there are definite growing pains, and likely will be for some time (just do to the codebase we are working with, understandably). We have a really solid group though heading up lemmy.world though so we will be just fine ;)
Not sure if this is a good place to ask but it was on my mind these days, with the big user boom and probably most of it being directed at .world - should some of us consider moving to other instance to make room? Would it make sense? Would it help? Or are you ok having so many users under the .world umbrella (possibly causing even greater flood with people seeing it is the "main" (with biig quotes there) instance?
Technically speaking, yes, a portion of our issues are due to the highest user base of an Lemmy instance. So in theory, if half of our users dispersed to other instances, we would likely see some performance improvement here. However, lemmy.world is intended to be an accessible instance for the general population. The server itself that is running lemmy.world is beyond spec'd to handle much more than this user load. We are running up against code-level issues that we may or may not be able to get around with our internal configurations. This is just part of developing software in an environment were you go from a few thousand users total to hundreds of thousands in the space of a few weeks. There is no directive to have users create accounts on new instances, though if you are looking for an immediate performance improvement, that may be your best option currently. That is up to you to decide :)
Gotcha. So pretty much if I want to personally avoid the growing pains (or possibly ease them for others), I should consider it, but doesn't particularly help you directly. Thanks for clarifying and thanks for all the work you all put into it!
Yup you nailed it. For additional context, Ruud is running an almost identical server for his Mastadon.world server which has 160k users. Relatively speaking, these are large, performant, and expensive servers. They can absolutely handle the current user influx we are getting from the Reddit exodus. Are hands are tied by software limitations unfortunately. I can confidently tell you were are constantly in communication about ways we can amplify user experience with the tools that we do have access to. For instance, this status page was recently spun up which you can access anytime you think there might be server issues to help confirm that what you are seeing is recognized at a server level. Things like that.
All that being said, for users who are looking for a smoother experience right now, I can recommend lemm.ee as a solid home as well. Their admin Sunaurus has been very active and helpful throughout this process and handles his instance very professionally. He is essentially another Ruud (though Ruud is the best! ;)). Just something to keep in mind going forward as I can't make any promises about the time frames for these issues being resolved. Hopefully once we get contact back from the Lemmy devs we can start expediting a resolution. They have a lot on their plates right now though, haha, so we will see. Cheers!
Thanks for the additional context, you guys rock!