Technology

58063 readers

3647 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 8 months ago by L4s to c/technology

22 comments fedilink hide all child comments

'It hasn't delivered': The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

you are viewing a single comment's thread
view the rest of the comments

[–] Evilcoleslaw 31 points 8 months ago

They work fine for me. The only time I've had to ask for assistance is for an age check or once when I double scanned something. But then I'm not a blithering idiot and I know to look at the PLU sticker on produce and that you can usually just punch in the UPC code if an item won't scan correctly. I'd much rather do it myself than have to make awkward small talk with a cashier. And standing in lines? You'd be standing in line waiting for a cashier too.

On the retailer side, they're either going to have to accept the increased theft rate or they're going to have to go back to paying cashiers. That's just the way it is -- they can't have their cake and eat it too in that regard.