this post was submitted on 30 Jun 2023
59 points (100.0% liked)

Apple

17525 readers
45 users here now

Welcome

to the largest Apple community on Lemmy. This is the place where we talk about everything Apple, from iOS to the exciting upcoming Apple Vision Pro. Feel free to join the discussion!

Rules:
  1. No NSFW Content
  2. No Hate Speech or Personal Attacks
  3. No Ads / Spamming
    Self promotion is only allowed in the pinned monthly thread

Lemmy Code of Conduct

Communities of Interest:

Apple Hardware
Apple TV
Apple Watch
iPad
iPhone
Mac
Vintage Apple

Apple Software
iOS
iPadOS
macOS
tvOS
watchOS
Shortcuts
Xcode

Community banner courtesy of u/Antsomnia.

founded 1 year ago
MODERATORS
MichelleG
RoyalEngineering
thisisdee
59
Goldman Sachs Wants to End Apple Partnership, American Express Might Take Over (www.macrumors.com)
submitted 1 year ago by iwidji to c/apple_enthusiast
18 comments fedilink hide all child comments
 

Can't tell if this is a good or bad thing. American Express certainly is more well known for superior customer service, but they also seem to be less accepted at more retailers. Curious to see what comes out of this.

you are viewing a single comment's thread
view the rest of the comments
[–] gdbjr 9 points 1 year ago (1 children)

I hope not. I just canceled my Amex platinum card because they didn’t have my back on a $33 charge back.

As much as I love my Apple Card I would probably drop it if Amex takes over.

[–] iwidji 5 points 1 year ago (1 children)

I'm sorry that happened to you, that sucks.

But I also think it's statistically unlikely any other bank would have done any better in that situation given other experiences posted on the web.

[–] gdbjr 0 points 1 year ago (1 children)

I’ve had great luck with my Citi card.

I made the mistake of ordering a Nordictrak bike and paid for non refundable delivery and setup. After getting screwed around from nordictrak CItibank got me my full money back, almost $3000 including the non refundable setup and delivery.

Amex wouldn’t do anything for $33. I will always trust Citi bank over anyone else.

[–] million 3 points 1 year ago

Citi refused to fix a $1100 fraudulent charge for me. By refused, I mean they were not competent enough to be able to fix it. I kept asking for a direct number to their fraud department and / or a case number but their were unable to provide either to me.

The charge was 1 of 3 exactly like it, and they fixed the other 2 no problem. It was a pretty sobering look at how badly their business was run.