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Goldman Sachs Wants to End Apple Partnership, American Express Might Take Over (www.macrumors.com)

submitted 1 year ago by iwidji to c/apple_enthusiast

18 comments fedilink hide all child comments

Can't tell if this is a good or bad thing. American Express certainly is more well known for superior customer service, but they also seem to be less accepted at more retailers. Curious to see what comes out of this.

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[–] million 3 points 1 year ago

Citi refused to fix a $1100 fraudulent charge for me. By refused, I mean they were not competent enough to be able to fix it. I kept asking for a direct number to their fraud department and / or a case number but their were unable to provide either to me.

The charge was 1 of 3 exactly like it, and they fixed the other 2 no problem. It was a pretty sobering look at how badly their business was run.