this post was submitted on 21 Jun 2023
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“Macquarie Bank is taking an AI-first approach to banking. The bank is using AI to automate processes and improve customer experience. The bank has developed an AI-powered chatbot that can answer customer queries and provide financial advice. The chatbot is available 24/7 and can handle a wide range of queries. Macquarie Bank is also using AI to analyze customer data and provide personalized financial advice. The bank is also using AI to automate back-office processes such as compliance and risk management.” - another AI