AssholeDesign

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This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.

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My bank gives me the option to opt out of marketing communications. It takes three clicks to opt out of each category, and there are three pages like this! (lemmy.ca)

submitted 11 months ago by [email protected] to c/assholedesign

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Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for "yes" is white, and the “no” button matches the “save” button on the previous screen, so it's easy to accidentally cancel the opt-out. Double-asshole design!

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[–] [email protected] 3 points 11 months ago

I've had accounts with no fewer than 5 different banks (personal and business accounts), and as shitty as this bank's opt-out process is for marketing, they have been fine to bank with.

Several others won't even give you the same opt-out options, will take a monthly fee, and will still mine your data at every turn.

With banks, it seems to be "choose the least evil one". 🤑