this post was submitted on 31 Dec 2023
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AG Letitia James wins $740,000 settlement from online mental health provider Cerebral (brooklyneagle.com)
submitted 11 months ago by L4s to c/technology
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AG Letitia James wins $740,000 settlement from online mental health provider Cerebral::Letitia James announced that her office obtained a settlement from an online mental health provider with a complicated cancellation process.

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[โ€“] [email protected] 7 points 11 months ago* (last edited 11 months ago) (1 children)

What a weird take. The company was breaking NY law by making cancellation of their service nearly impossible and faking reviews. This settlement forces them to refund people they defrauded and follow the law.

Are you saying healtchare businesses should be exempt from laws because "service will be worse" if they follow them?

Why would letting people cancel a subscription service easily "potentially endanger lives?"

[โ€“] Mojojojo1993 0 points 11 months ago

No. I never once said or insinuated that