this post was submitted on 29 Jun 2023
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privacy

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[–] [email protected] 3 points 1 year ago (2 children)

In what world is it anti-consumer to get back your money if you decide you don't like the service?

[–] [email protected] 3 points 1 year ago (1 children)

Well generally if they cancel the service right then, yes you should get a prorated refund. The other alternative is simply allow for cancellation of the auto-renewal, so when the subscription runs out it simply expires.

[–] [email protected] 1 points 1 year ago

they give you credits for the remaining time of your subscription, that you can use if you contract other services.

Well apparently you don't get a refund. You get credit for their service.

they give you credits for the remaining time of your subscription, that you can use if you contract other services.

[–] [email protected] -1 points 1 year ago (1 children)

In the world of, I want my stuff and not paying for it. Gmail, for example

[–] [email protected] 1 points 1 year ago (2 children)

Oh but you DO pay, when using Gmail. Just not with your money.

[–] [email protected] 1 points 1 year ago

If it's free, chances are YOU are the product. Not in all cases, but in a lot.

[–] [email protected] 0 points 1 year ago

Yes, I was being snarky about the complaining about Proton’s immediate prorated refund policy.