this post was submitted on 13 Dec 2023
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They started the 100k warranty to build confidence after their engines were failing do a design flaw they blamed on a manufacturing error found in 1.2m cars. They screwed owners by not replacing the engines due to mileage, then they upped the mile limit after the owners spent thousands replacing the engines with used ones that had the same design flaw. Why used and not new? The new engines, that still had the same design flaw, were backordered for 6 months or more.
They have almost 4m recalled vehicles going from present to 2010 because of random fires on multiple components and have instructed owners not to park indoors.
Their hybrids have an active louvered grill that opens with an electric motor which is not weatherproofed, which can cause the grill to stay closed and cause thousands in damage when water gets in it and the car overheats.
Seeing the problems I have seen with them while working automotive means I could never recommend someone buy one due to their consistent poor design and lying about their engine failure cause.
I had one of those engines. 6 month wait for a rebuilt one where I couldn't drive my car. Got the new engine, and the same problem developed a mere WEEK later. I basically had to walk from a freshly paid off car and get another car loan :( they have decades of proving themselves to do before I'd ever even consider buying one again. I fell for the "but their quality has really improved" BS once now.
I felt so bad telling people what the situation was. Ya'll got screwed so hard.
I think the best they can do is the Genesis line. I only say that because looking at how they are engineered is leagues better than Hyundai/Kia. They are more like a German car than an Asian car. I still wouldn't own one though.
Their expected reliability is lower.