this post was submitted on 12 Dec 2023
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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)
submitted 11 months ago by L4s to c/technology
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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] [email protected] 3 points 11 months ago

No? Maybe I just ignored them because that's such a dumb take. Anything that allows someone to do more work than they could before will lead to job losses, and that includes the vast majority of technological innovation.

The main exception I can think of is domestic appliances, but even that is questionable. Few "jobs" were lost because housekeeping is mostly unpaid labor. Even then, the idea that married women should be able to afford to stay home and take care of chores is gone. I think the automation of domestic work has a lot to do with why it's now the norm for both partners in a marriage to work outside the home.