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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)

submitted 11 months ago by L4s to c/technology

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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] [email protected] 7 points 11 months ago

I used to think like that, but recently i've begun to realize that companies need to take some responsibility for their dumb designs.

Have you ever had to deal with SBL (Sign in Before Logon) on Windows? All the uses have to do is enter their username and password into a box, assuming they know what their password is, and windows will automatically log them in and connect them to the corporate VPN.

But it's quite easy to do it wrong, now they are shown when they start how to do it but they still do it wrong all the time, and if you do it wrong you have to shut the computer down and start again. Uses can be idiots but Microsoft are bigger idiots. Why is it possible to do it wrong?