this post was submitted on 05 Dec 2023
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Booking.com users angry at firm's response to hacks - BBC News (www.bbc.com)
submitted 11 months ago by fne8w2ah to c/technology
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[–] Cheerstothe90s 4 points 11 months ago* (last edited 11 months ago)

I caught them price swapping multiple times last year. Changing the price between the click to confirm and verification screens, not by much, but if they were doing that to every booking, it would be massive. And they made the customer service experience very difficult and drawn out, no doubt to make most ppl give up.