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New entrants such as Hutchison's Orange transformed the perception of the mobile from a tool for the business elite into a consumer product.

When Psion's engineers sat down to plan the long-term successor to its Series 3, they quickly decided that nothing existed to meet its goals of lower power, rich functionality and high reliability.

In November 1994, Colly Myers began work on designing the kernel of a 32-bit operating system which he felt could match the capabilities of the mainframes he was familiar with - but would also be able to cope with the extreme demands of low power mobile computing.

Psion's chief hardware engineer, Mark Gretton, recalls that discussions were already taking place about commercialising the system.

In the summer of 1996 Psion stunned the City by confirming that it was buying one of the great consumer electronics brands of the Eighties – Amstrad, for £230m.

It would involve a lot of duties such as running a PC company, Viglen, and closing down or spinning out the legacy electronics business, of which Psion had little experience.

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