this post was submitted on 01 Dec 2023
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Literally the opposite is happening. Look at any busy store: self checkout can handle like 10 people, compared to registers which are significantly less at any given time. Registers account for much less business, and corporations are going to try and get by the minimal amount of employees as possible to function. Handling physical cash also adds more complexity with tills having to be deposited, audited, and withdrawn daily.
I just wish more stores took a hybrid approach. Like fuck, regular checkout and self checkout don't have to be mutually exclusive. But all the stores around me with self-checkout never staff more than 1 MAAAAAYBE 2 regular cashiers.
what is actually happening is far worse then either of the scenarios. Bigger retail establishments such as Walmart is doing away with the brick and mortar stores in general in favor of online only warehouses. No walk in and grab 2 or 3 items, gotta buy it online if you want the item. They were just boasting about it on the Wire (Walmart's Associate Page not the news site) a few weeks back.