Kurzgesagt

no one acts out of malice

While I believe that most of the poor decisions ever made are under influences of bad mood/childhood/traumas/etc, I also believe that a human being is capable of being evil just for the sake/enjoyment of it.
I just hope those cases are rare.

.

People do terrible things because they are not aware of impact.

Some people (also) just don't care.

.

For some reason they felt kicking your genitals would improve things in some misguided way.

Some folks have it wrong and try to lift their mood by putting other's mood down.
They should rather learn more positive ways to unhinge, without causing any damage to others (speaking about the bad mood as a rant TO a person without blaming them, writing, drawing, screaming in the woods, playing violent games, hacking some wood with an axe etc)

.

I am quicker to ask questions and forgive when the situation calls for it.

Sometimes it helps to tell, how you felt about something.
They might not even know how you would feel about it!

.

I also try more to empathize when I hear somone has done somthing terrible.

Me too. I usually want to hear both/all stories/points of views of an event that occured.

.

Makes me wonder - again - that how much wrong would someone need to do to me before I'd snap.
I have a rather pacifist idea of myself! 😂