this post was submitted on 21 Nov 2023
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Airlines will make a record $118 billion in extra fees this year—their websites are designed to get you to pay (www.fastcompany.com)
submitted 1 year ago by L4s to c/technology
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Airlines will make a record $118 billion in extra fees this year—their websites are designed to get you to pay::Airlines are piling on fees for checked bags, assigned seats, and other extras. Here's how their websites pressure fliers into paying for them.

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[–] pdxfed 13 points 1 year ago

The idea that someone wouldn't break in the US with workplace expectations and cultures, that consumers shouldn't lose their shit (demanding corporate actions not taking it out on front liners) is the gaslighting, sorry to use the oft misattributed word.

US workplaces grind out profits on insufficient staffing, poor procedures, dangerous consequences for employees and customers all so that the 1% can get quarterly stock grants and options worth more than the lifetime earnings of an employee.