I'm a performer, so I need my account for work and to book gigs. I've been locked out for almost a month due to a platform bug, and have tried and exhausted every possible avenue of support.
this post was submitted on 20 Nov 2023
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Mildly Infuriating
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I get this kind of shit dealing with LG and Samsung support too. It's like customer experience doesn't matter in this day and age. They've cornered the market
DeWalt too. Got a table saw that shipped with a broken part, and their contact us form was broken. Eventually gave up and bought a replacement part off Amazon. Someone got a promotion for reducing claims.
Yeah, broken support needs to be illegal. You can't even do a credit card charge back sometimes because you've had an item too long.