this post was submitted on 17 Nov 2023
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UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI's error rate is like a feature, not a bug (arstechnica.com)
submitted 1 year ago by L4s to c/technology
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UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI's error rate is like a feature, not a bug::For the largest health insurer in the US, AI's error rate is like a feature, not a bug.

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[–] MotoAsh 18 points 1 year ago

It's what they trained the AI on. The AI wasn't to help the insured's situation. It's so they can employ fewer agents.