this post was submitted on 25 Jun 2023
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Privacy

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I did (used a male name but Im female). They blocked my account, accusing me of being in debt with them (false) and calling to identify myself to get my money back or what I bought changed nothing.

Now I have 90 Euros blocked in an amazon account and a hotline staffed with people with heavy east Asian accents and poor language skills that won't help and Im unsure about how to proceed.

ETA: I like using amazon for the prices but I don't want them to know my bank account number of too much information about me and each time I need something from them I create a new account with a false name, buy, pay and ignore the account. I wonder if this triggered some automated alarm.

BTW: is this illegal? to buy using a false name (an alias). Im in Germany if that helps.

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[–] [email protected] 7 points 2 years ago

Check EU laws and German laws.

I believe it's a crime to present a fake ID to where verification for security purposes is required, but telling a person a different name is not or should not be a criminal offense.

You being Anne, there is no offense to sign up as Robert. But it is a crime for Anne to show Susie's ID for a package.

Amazon may be doing that for legitimate security reasons but also data mining purposes.