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Rivian says "fat finger" caused software update to brick infotainment systems, physical servicing may be required (driveteslacanada.ca)

submitted 1 year ago by L4s to c/technology

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Rivian says "fat finger" caused software update to brick infotainment systems, physical servicing may be required::Today’s cars are more like computers on wheels, and even a seemingly routine software update can lead to unexpected consequences. Rivian unfortunately experienced a “fat finger” mishap with their latest software update, bricking infotainment systems [...]

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[–] [email protected] 4 points 1 year ago

It's a problem everywhere. Rush to build something, then don't actually finish it, or iron out the bugs before moving on to the next sexy thing. Management wonders why everyone is on the super ancient, rocksolid platform and hasn't really taken the bait on the series of products that have an "agile" development cycle and were dropped after about 5 years.

Guys....my entire team knows the issue. Support your damn products for years. Commit to improvements for a decade, and help people transition to a new product when the old one has to be sunsetted for technological or knowledge worker retirement reasons.