this post was submitted on 01 Nov 2023
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DoorDash now warns you that your food might get cold if you don’t tip (www.theverge.com)
submitted 1 year ago by L4s to c/technology
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DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

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[–] [email protected] 7 points 1 year ago (1 children)

Exactly. All the people complaining about extortion don't understand the economics of Door dash / GrubHub / etc.

The food delivery person sees a potential job come in and can accept or reject it. In a few seconds they decide what to do. If it takes them 10 minutes to go to the place, 10 minutes to wait for the food, and 10 minutes to drive to you, they estimate a total of 30 minutes of work.

Of course they're not going to do it for no tip. There are plenty of other people tipping. Your food is going to wait for somebody to pick it up for whatever minimum amount DoorDash guarantees them. Maybe there is a second order going in your direction.

[–] FierySpectre 4 points 1 year ago

I live way out of the city center, but any time I order I don't tip in advance but my order is picked up near instantly anyways. My trick: living in a country without tipping culture where the drivers are paid for their time no matter how big the order or how far it goes.