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My understanding is that 5G runs on really high frequencies. These high frequencies don't have penetrative abilities through buildings, and are very limited in range compared to lower frequency generations, like 3G and some 4G frequencies.
The other problem you may have is that your provider just may not have infrastructure out that far, or even access to other telco towers.
Definitely try to force a 4G connection if the phone will let you.
I believe for iPhones you can turn off 5G in settings, as OP stated they did, but that would negate the whole advantage. Even so, isn't 4G (or even 3G) more battery friendly?
What do you mean by negate the whole advantage? Do you mean 5G speeds advantage, because I’ve never had an issue with speeds of 4G LTE. The issue I have is reliable coverage and I need to find a fix.
I apologize, my comment was not very clear. Normally, a (good) phone should automatically optimize for the best signal, regardless whether it's 5G, LTE or anything else. If you do experience frequent signal loss, just disable 5G. Most areas do have LTE coverage, at the least 3G.
So, yes, if you're asking whether it's right to disable 5G, in this case, you have no choice. (Which, again, is wrong, the phone should do it's job in the first place)