this post was submitted on 20 Oct 2023
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Linux
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From Wikipedia, the free encyclopedia
Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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This article brought back memories. I remember struggling with various versions of Linux but when Ubuntu hit the scene it was a game changer. They had the first forums that were actually approachable for noobs. For the first time you got helpful, encouraging responses from people.
Back then it wasn incredibly common to get told to fuck off or read the manual, derided, talked down to, and generally treated like shit for asking questions or not knowing something. There was tons of gatekeeping.
So when the article says they cared about the whole user experience they left out one of the best parts: the support forums!