this post was submitted on 22 Jun 2023
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Denver Post Comment Section

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WARNING: Denver Post uses Dark Patterns. Do not support them until they stop being an a-hole (self.denver_post_comments)
submitted 2 years ago by NatureLover to c/denver_post_comments
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Denver Post allows you to subscribe online but they do not allow you to cancel online. You have to call them. It's a dark pattern and an asshole move.

From https://www.denverpost.com/all-access-faq/

Q: What is your cancellation and refund policy?

You may cancel or modify your subscription at any time by calling Member Services at 303-832-3232.

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[โ€“] CharlesDarwin 2 points 2 years ago (1 children)

I've never noticed that before. That's odd. Have you asked them why?

[โ€“] NatureLover 2 points 2 years ago

I was in the process of subscribing and decided to check before hitting submit. A lot of newspapers uses this dark pattern and I have gotten annoyed by it in the past. I checked their FAQ and saw that. I confirmed via online chat that you had to call to cancel.