UKCasual

Absolutely. The frustrating thing is that there was no need for it to be like this. If they'd have just said "look, there's no easy way to cut this, but the third party apps cut into our bottom line and we've got to a place where we can't let that slide any more", I think people would have grumbled but understood. Have a decent period of transition time (I'm talking 6-12 months) during which they have a big push to bring the official app at least close to feature parity with the third party apps. I wouldn't call that "everyone's a winner", but it would have been something everyone could have lived with, I think.